Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy for important details regarding shipping times, costs, and procedures.

1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and selected shipping method:

• Standard Shipping: 5–10 business days

• Expedited Shipping: 2–5 business days

• International Shipping: 7–21 business days (varies by country)

Please note: delivery times are estimates and not guaranteed.

3. International Shipping
We ship internationally. Shipping charges and estimated delivery times will be calculated at checkout. Import duties, taxes, and customs fees may be incurred once a shipment reaches your destination country. These charges are the responsibility of the recipient.

4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package using the link provided.

5. Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

6. Delays and Issues
We are not responsible for delays caused by the shipping carrier, customs, or other factors beyond our control. If your order is delayed, lost, or damaged during shipping, please contact us and we will assist you in resolving the issue.

7. Contact Us
If you have any questions or concerns regarding your shipment, please contact us at vivian.wan0212@gmail.com.